Ultra Carbon RC

Shipping Policy

• • Bangkok & Metropolitan Area: Delivery within 1-5 business days
• • Upcountry: Delivery within 2-4 business days
  
  

Note:

• • Delivery is available only within Thailand, except for certain remote areas.
• • Estimated delivery time may be delayed during public holidays and promotional periods. We apologize for any inconvenience.
  
  

Return & Exchange Policy

Please check the product warranty and conditions on individual product pages before purchasing, as policies may vary.

Return & Exchange Period:

• • Products can be exchanged within 14 days from the date of receipt.
  

Return & Exchange Conditions:

• • Exchanges are allowed if the wrong product, color, or size is sent.
• • Products must be unused, unwashed, and in original packaging.
• • Items must be in resalable condition with no stains, damage, or alterations.
• • Free gifts and promotional items cannot be exchanged.

For more details on the exchange process, please visit [here].

• • Cleaning: Remove dirt using a soft brush or damp cloth. For stubborn stains, use mild soap with warm water. Avoid machine washing unless specified.
• • Drying: Air dry in a well-ventilated area. Avoid direct sunlight, heaters, or tumble dryers to prevent material damage.
• • Storage: Store in a cool, dry place. Use shoe trees or stuffing to maintain shape.
• • Waterproofing: For water-resistant shoes, reapply a waterproofing spray periodically.
• • Avoid: Harsh cleaning chemicals, excessive water exposure, and extreme heat.